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ShopSite is an easy to use Internet commerce package. It allows a seller, even someone with very little Internet experience, to build and maintain a Web store for selling products. ShopSite resides on an Internet server but can be accessed through a standard Web browser from any personal computer. You build and make changes to your site and check your orders and site statistics through this web-based interface.
Chances are, you've already had a glimpse at ShopSite. It may seem like a lot of buttons, but it does not take very long to learn how everything works. The best way to learn to use ShopSite is to read through the Quickstart Guide, which will walk you through setting up a new store. You may want to open up two browser windows, one with the Quickstart Guide and one with ShopSite, so you can follow along.
On any screen in ShopSite, if you want more information about the features on that screen, click on the question mark icon in the top right corner of the window. It will launch a help page in a new window with help specific to that screen.
After studying the Quickstart guide, your most useful ShopSite resource will probably be the searchable help archive. Located on the main help page, it allows you to use natural language to ask questions to the help database. For example, if you type in "How do I submit my site to search engines?" it will give you three documents detailing not only how to submit your site to search engines, but how to promote your site overall. If you prefer a more linear approach, browse our Help Section Table of Contents.
Check with the search first with all your questions. You can take the search function for a test drive right here. Try typing in a question you have.
Remember that every document in the help section is linked to other documents via hypertext links. If there are terms that you don't understand, there may be a link to another document explaining that term. An exploration of the help site in this manner should bring you to a complete understanding of how ShopSite works. Moreover, the help section contains numerous documents about Web design, marketing, and the Internet in general.
If, after looking online for the answer to a question, you don't find what you need, contact the person who sold you the software for technical support. You may also fill out our form to report a documentation problem so we can improve the help resources. Enjoy building your store!
Where to go next?
- Read the Quickstart Guide.
- Read the ShopSite FAQ.
- Read Using HTML in ShopSite.
- Read about promoting your Web site.
- Read Effective Web Page Design.
- Read Graphics Advice for the Online Seller.
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